Respect and Courtesy Policy

At blackcircles.ca we take customer satisfaction to heart, and our team will always strive to provide you with quality service and respond to you in a courteous and respectful manner. Despite our best efforts, it is possible that certain situations may cause problems.

We understand that you may wish to offer criticism, comments, suggestions, ideas, questions and other information to express your concerns or dissatisfaction.

We look forward to hearing from you and working with you to find a solution. We expect to be treated with the same level of respect and courtesy that we extend to you.

We will not tolerate:

• Blasphemy, obscenities or insults
• Harassment or threats
• Hate speech
• Attacks on people with whom you disagree
• Defamation or provocative content

In these situations, we will politely ask you to calm down or we will terminate communication.