How to confirm tire reception in the Portal?

Confirming tire reception in the Garage Portal helps ensure a smooth and efficient appointment process.

Steps to confirm tire reception:

1. Log in to the Garage Portal.
2. Locate the order—it will be available as soon as the customer places it.
3. Confirm the order by 9 AM the next day.

If the appointment time works:

Click "Accept" to confirm. The order will move to the next step, and the call centre will be notified.

If the appointment time doesn't work:

Click "Offer a Alternate Appointment", choose a different time, and then click "Accept" to submit the updated schedule to the call centre.